Privacy notice
22 September 2026 ยท Purchase terms
Who is responsible
MyAgentStore.ai Limited, company number 17062463, is responsible for Turning Point account, purchase and gameplay data. Contact support@myagentstore.ai or write to 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX. The separate Last Agent Standing waitlist has its own privacy notice and controller.
What we use and why
We use your email, verification requests and device sessions to sign you in and recover purchases; account and Stripe order references to deliver paid access, handle refunds and keep business records; and player names, room invitations, moves and saved room state to run private games. We also process technical request information, including IP addresses, to provide the service, control abuse and investigate faults. Optional feedback is used to improve the games and respond to problems. Do not put sensitive information in player names or feedback.
Our legal basis is performance of your contract for accounts, purchases and gameplay; legal obligations for required financial records; and our legitimate interests in securing the service, resolving support issues and improving the games from voluntary feedback. Signing in or purchasing does not add you to a marketing list; the physical-edition updates below are a separate, optional choice. We do not sell your personal data.
Service providers and sharing
Cloudflare hosts game services, accounts, private rooms and media. Vercel hosts the storefront. Resend delivers account and service emails. Stripe and Link act as the merchant of record for new purchases and handle payment, tax, fraud prevention, transaction support, refunds and financial records under their own privacy terms. We share your verified purchase email, order reference and selected products with Stripe to create checkout and provide access. We do not receive full payment-card details. If read-aloud is enabled, ElevenLabs processes the game narration text; the online narration uses seat numbers instead of names entered by players. Other players in your private room can see your player name and the game information their role permits. Feedback is visible to the service operator, not automatically to other players.
These providers may process data outside the UK. Where required, international processing must use an applicable adequacy decision or approved contractual safeguards. You may contact us for information about the safeguards applying to your data. We may disclose information where required by law or to resolve a payment dispute.
Physical board game updates
If you ask to hear about the Turning Point physical board games, on the Turning Point page or by ticking the optional box when you buy, we keep your email address, where you asked, the wording you agreed to and when you agreed or unsubscribed. We use this only to email you about the availability of the physical editions. Our legal basis is your consent. Requests made on the website are confirmed by email first, so nobody can add your address without access to your inbox; ticking the box when you buy needs no extra step because your email is already verified. Every email includes an unsubscribe link, or you can contact support@myagentstore.ai. Unsubscribing does not affect your games or purchase messages. Cloudflare stores the list and Resend sends the emails. Unconfirmed requests lapse after 7 days. We keep a confirmed address until you unsubscribe or we stop the physical-edition updates, and we keep a minimal record of your consent and any unsubscribe for as long as we need to show that we respected your choice.
Cookies and browser storage
The storefront uses no advertising pixels or marketing analytics. Signing in to the game uses an essential HttpOnly session cookie; private-room credentials, game preferences and locally saved feedback may use browser storage. These support features you request. Signing out invalidates the current account session. Stripe's hosted checkout has its own privacy and cookie information.
Retention
We keep account and purchase records while needed to provide access and recover your purchases, and retain financial records where legally required. Private game rooms expire after 30 days without activity, or 14 days after a completed or closed game is last updated. Support messages and voluntary feedback are kept only as long as needed for their purpose or a legal requirement. Contact us to request deletion; we will explain any information we must retain. Deleting access records may prevent later recovery of a purchase, so we will explain the consequences before completing that request.
Your choices and rights
You may ask for access, correction, deletion, restriction or portability of your data, and object to processing based on legitimate interests. Contact support@myagentstore.ai. You can complain to the UK Information Commissioner's Office at ico.org.uk. These rights have legal limits; we will explain our response. We do not use your data for automated decisions that have legal or similarly significant effects without human review.